Returns
Thank you for shopping with Midwest Amber. Below is our basic return and exchange framework. Please replace placeholders with your store’s details.
Eligibility
• Items must be returned within [__] days of delivery.
• Products must be in original condition, unworn, and in their original packaging.
• Personalized or custom items are not eligible for return unless defective.
Return Process
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Contact our Customer Service team at [email@example.com] or [phone number] to request a Return Authorization.
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Pack the item securely and include the original packing slip or invoice.
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Ship the package to:
Midwest Amber Returns
[Street Address]
[City, State, ZIP] -
Once we receive and inspect your return, we will notify you of approval or rejection.
Refunds & Exchanges
• Approved refunds will be issued to your original payment method within [__] business days.
• If you prefer an exchange, please specify the replacement item when requesting your Return Authorization.
Return Shipping Costs
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping method—Midwest Amber is not liable for lost return packages.
Questions?
If you have any questions about shipping or returns, please contact us at [email@example.com] or [phone number]. We’re here to help!