Returns

Thank you for shopping with Midwest Amber. Below is our basic return and exchange framework. Please replace placeholders with your store’s details.

Eligibility
• Items must be returned within [14] days of delivery.
• Products must be in original condition, unworn, and in their original packaging.
• Personalized or custom items are not eligible for return unless defective.

**Please note that unless the item is defective due to our error, customers are responsible for the cost of return shipping.

Return Process

1. Contact our Customer Service team at [info@midwestamber.com] to request a Return Authorization.

2. Pack the item securely and include the original packing slip or invoice.

3. Ship the package to:
   Midwest Amber
   3S623 Everton Drive, Unit 212
   Warrenville, IL 60555

4. Once we receive and inspect your return, we will process and issue refund.

Refunds & Exchanges
• Approved refunds will be issued to your original payment method within [5] business days.
• If you prefer an exchange, please specify the replacement item when requesting your Return Authorization.

Return Shipping Costs
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping method—Midwest Amber is not liable for lost return packages.

Questions?
If you have any questions about shipping or returns, please contact us at info@midwestamber.com  -  We’re here to help!